FAQ

Domestic US Shipping
Domestic shipping is free for all orders over $100 USD with the code "321Fly" at checkout.
Shipping price increases with weight.
Shipping is NON-REFUNDABLE

International Shipping
International shipping may take 2-6 weeks depending on US customs and the package carrier.
Shipping price increases with weight.
Shipping is NON-REFUNDABLE

Sticker Shipping
We have a standard shipping cost of $1.00 USD for orders containing ONLY stickers. This applies to both US Domestic and International shipping.

Shipping Days
Shipping hours are Monday through Friday. Saturdays and Sundays are not considered business days. Weeks which include Holidays are subject to change. Products will ship directly from us here in Maryland.  Please allow at least 24 hours for processing.

Gift Card Policy
Gift Cards are redeemable for merchandise at Skycoaster.MyShopify.com only. Gift Cards will not be replaced if lost. Gift Cards are NON-REFUNDABLE and cannot be redeemed for cash. Unused value remains on the gift card and cannot be redeemed for cash. 

Wholesale
If you have any inquires about wholesale, please contact us at skycoaster@rideentertainment.com.

Refunds/Exchange Policy
You can find our Refund and Exchange Policy here.

Other Questions
Please feel free to email us at skycoaster@rideentertainment.com or use our Contact Us page for any other questions, comments, or concerns.